Microsoft Dynamics Field Service Mobile (2020) built their own model driven App based on PowerApps. I don't need to recall you how this apps

Teams is essential during this Covid 19 crisis, precious for teleworking, managing customer meetings, discussing and collaborating with

Color and display changes can have a great impact on the perception that our customers have of their D365 Customer Engagement, especially...

Color and display changes can have a great impact on the perception that our customers have of their D365 Customer Engagement, especially...

I was looking for an easy way to find a list of active business rules and business process in my CRM. Then I realized, why not using an...

Great news, Microsoft extands the Omnichannel portofolio with outstanding offers : Teams and IoT technology

Easy way to migrate data from Sales Force to DYNAMICS 365 Customer Engagement Sales APP. In this case, an initial import of the entire...

Omnichannel for Customer Service is an add-on for Dynamics 365 Customer Service featuring live chat capabilities to help employees answer to