Estelle FremauxMay 15, 20201 min readField Services (Dynamics 365) Model Driven mobile appsMicrosoft Dynamics Field Service Mobile (2020) built their own model driven App based on PowerApps. I don't need to recall you how this apps
Estelle FremauxMay 5, 20201 min readWork on Dynamics in teamsTeams is essential during this Covid 19 crisis, precious for teleworking, managing customer meetings, discussing and collaborating with
Estelle FremauxMay 4, 20201 min readD365 Colors & display (2) : Color of custom controls on fieldsColor and display changes can have a great impact on the perception that our customers have of their D365 Customer Engagement, especially...
Estelle FremauxMay 3, 20201 min readD365 Colors & display (1) : change the business process colorColor and display changes can have a great impact on the perception that our customers have of their D365 Customer Engagement, especially...
Estelle FremauxApr 28, 20201 min readNever wonder how to get a list of your Business rules and Business process?I was looking for an easy way to find a list of active business rules and business process in my CRM. Then I realized, why not using an...
Estelle FremauxApr 28, 20201 min readOnmichannel for Customer Services - D365 - latest news and great news !Great news, Microsoft extands the Omnichannel portofolio with outstanding offers : Teams and IoT technology
Estelle FremauxApr 22, 20201 min readDynamics 365 Sales App : Initial import from Sales Force using POWER AUTOMATE Data FlowEasy way to migrate data from Sales Force to DYNAMICS 365 Customer Engagement Sales APP. In this case, an initial import of the entire...
Estelle FremauxApr 14, 20202 min readOmnichannel for Customer Services - Dynamics 365Omnichannel for Customer Service is an add-on for Dynamics 365 Customer Service featuring live chat capabilities to help employees answer to
